Our Products and How You Get ThemAfter you select a product from our website you are just minutes away from having the software on your computer. Order Processing TimesOrder processing times vary based on your chosen method of distribution. If you choose to download your software from our website, you typically will be able to do so immediately after you complete your PayPal transaction. Orders that are to be delivered via the US Postal Service are typically processed and mailed within 3 to 5 business days, are contingent upon credit card authorization, and do not include weekends or holidays. eCogNeato Development Company will send you an e-mail message notifying you when an item is delayed beyond the time represented.
PayPal Buy Now ButtonsOur website is tightly integrated with PayPal, a payment transaction processor. Once you click on the "Buy Now" button in any of our product pages, you will be redirected to PayPal's website where you complete your order. After you are done PayPal will redirect you back to our website where your order will be filled and you can instantly download your software. PayPal provides the following benefits:
Perpetual Backup of Your SoftwareWe understand that software gets misplaced. That is why we have you create a user account before you place an order. Once you sign in to the member area of our website you can download your software, obtain your license information, and download the receipt from your original purchase. We closely monitor how frequently software is downloaded from your member area account. If we suspect that you are illegally distributing our software by sharing your username and password, we reserve the right to terminate your user account no questions asked.
Personalized Customer SupportThrough your member account, you can ask our technical support staff questions if you are having problems with your software.
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