Return Policy

Upon purchase, all sales are final. We do not offer refunds on CD-ROM versions, or binary versions of our software that are downloaded from our website. We enforce this policy to protect ourselves from software piracy and keep our customer costs low.

Selected products are available for set trial periods in which you are allowed to examine and evaluate our software products prior to purchase.

In the event that your software is delivered on damaged or defective media, eCogNeato Developoment Company will send replacement media. Follow the instructions provided on your purchase invoice to request replacement media.